General enquiries

We would love to hear your feedback on what we do. If you have a question or a suggestion please get in touch with us.

If you are a business or venue and would like to give us feedback on the portal or our service in general, we would love to hear from you. If you feel your venue is unique, and not covered in the quoting wizard, we’d be delighted to help you get a bespoke quotation. If you are already part of AccessAble and have a query about your Detailed Access Guide you can find further information by logging into your account, for any specific queries please get in touch.

For any of these queries please contact us using the details below.

If you are a disabled person or carer and would like to support us by recommending the portal to the businesses and venues you love, you can find more information using this link. Get involved - encourage your favourite venues to get a Detailed Access Guide!

Email address: contactus@youraccessibilityguide.co.uk (opens email client)

Phone: 01438 842 710

Text: 07897 032494

By post:

AccessAble
18-20 High Street
Stevenage
Hertfordshire
SG1 3EJ

Registered Company details:

Disabled Enabled Limited
Registered Company Number: 03989521
VAT Registration Number: 764352815

Registered Company Address:

Unit 1
The Cam Centre
Hitchin
Hertfordshire
SG4 0TW

Contact us using British Sign Language (BSL)

We have partnered with Online BSL Interpreting Service, SignLive.

If you are a BSL user, you can use SignLive to connect to us via an Interpreter. Just log in to the SignLive app on iOS, Android, or a web browser and find us in the Community Directory. When you call, the Interpreter may confirm who you want to get in touch with.

How to Access SignLive

The first time you use SignLive you will need to complete a one-time registration. This will keep your account secure and allow us to call you back if needed.

You can access SignLive via the app or a web browser. Visit www.signlive.co.uk/login for more information.

For frequently asked questions visit: https://signlive.co.uk/faq/

For any SignLive technical issues, please contact:

Email address: hello@signlive.co.uk (opens email client)